PCO

The PCO – The Governing Body Of The Private Hire Industry

The London Public Carriage Office
15 Penton Street
London N1 9PU
08456 027000 08456 027000

The Law: For Private Hire Drivers & Operators

The London Public Carriage Office is the governing body of the London Hackney Carriage Taxi & Private Hire industry
And is also part of the London Metropolitan Police.

It was originally set up in 1850. And first located in ‘The Bungalow’, an annex to the New Scotland Yard in Whitehall, it moved to 109 Lambeth Road in 1919, remaining there until 1966 when it moved to its present home, 15 Penton Street, London N1 9PU. It is responsible for the licensing of drivers, vehicles and operators and undertakes rigorous overhauls of all vehicles once a year.

All complaints about the driver, vehicles and Operators are handled by the PCO who have the power to revoke both a driver’s & operator’s licence.

However – All complaints should first be addressed to Private Hire Operator and only addressed to the PCO if no satisfaction is reached.

If you have a problem with the London Public Carriage Office PCO consult the experts

General guidance on hackney carriage law for London’s licensed taxi drivers – Click here to download

For more information or a free legal opinion telephone 020-7381-8111 (24 hour service) or email law@rhplaw.co.uk.